Very interesting articles... These big companies have a monopoly on their 'market', sadly their market is our loved ones. I don't know if a smaller provider would be any better, financially, or otherwise. Another point re. Fees increase, is that the home dad is in has dropped from '5's to '2' inspection-wise. Again, the reason I haven't moved dad is because he is physically very frail ( x2 episodes of pneumonia in last 2 months)... I know his prognosis is poor in the long term, and hoped to spend stress-free time with him daily, after my work. As I write this, I'm doubting my own decision not to move dad. I know there are good people in the home, I also know the recent inspection reports...and I have little faith in the big company providing the service.