Strange jknight, that's not what it says in section 2 of their manual where it says they have to do it in 2 days:
HAMPSHIRE COUNTY COUNCIL ADULT SERVICES DEPARTMENT
PROCEDURE FOR THE ASSESSMENT AND PROVISION OF CARE FOR VULNERABLE ADULTS AND ADULTS WITH MULTIPLE NEEDS
2 PROCESS
People come to the attention of Adult Services through various routes
e.g. Hantsdirect/PAT, hospital teams, Mental Health, Substance Misuse or Learning Disability integrated teams, either by self referral or 3rd party referral.
The following guidance applies to all teams involved in carrying out Local Authority Social Services functions
2.1 Referral and assessment
2.1.1 The first Team Manager in Adult Services or Hantsdirect to receive a contact shall take responsibility for ensuring an initial assessment is undertaken to determine whether the person appears to be in need of Community Care services and whether the person has, on the information available, needs which may be eligible under Adult Services eligibility criteria.
2.1.2 The first Team Manager in Adult Services who receives a referral must take responsibility for acting on that referral and should ensure that a response to the referral, as defined in 2.1.3, is made within 2 working days.
You have to download the word document on the link below to read it all.
Once someone is reported they legally have to do an assessment you're 3rd party reporting is even mentioned.
I've said this before, but I'll say it again, don't use the phone write or email, paper trails frighten people in a way that a phone call doesn't and copy your MP in if you're getting fobbed off.
adult.services@hants.gov.uk
Is the email address you need (one of the advantages of putting an area under your name on your profile) makes it easier to get the specific information you need.
K
http://www3.hants.gov.uk/adultservi...logical-procedures/care-vulnerable-adults.htm