Is it ever okay to shout at someone with dementia?
I was at mum's care home this morning and the manager started shouting at one of the other residents. I was really upset by it. The poor woman had got into a bit of a tiz and didn't want to go into the dining area for lunch. The Manager started shouting at her to get into the dining room or she wasn't going to get any lunch. When this lady said But... the manager shouted JUST GET IN THERE!! like she was talking to a child.
I know they have difficult jobs and it must be frustrating some times but it really broke my heart. It's not right is it. I didn't know what to do, if I say something I will find it very awkward going back to visit (which I do several times a week) and I worry that she'll take it out on mum. Previously the manager has always been very friendly and caring but I'm wondering if she didn't realise I was there.
I don't want to make a big deal out of it but I feel if I say nothing it is condoning her behaviour.
Chook
x
I was at mum's care home this morning and the manager started shouting at one of the other residents. I was really upset by it. The poor woman had got into a bit of a tiz and didn't want to go into the dining area for lunch. The Manager started shouting at her to get into the dining room or she wasn't going to get any lunch. When this lady said But... the manager shouted JUST GET IN THERE!! like she was talking to a child.
I know they have difficult jobs and it must be frustrating some times but it really broke my heart. It's not right is it. I didn't know what to do, if I say something I will find it very awkward going back to visit (which I do several times a week) and I worry that she'll take it out on mum. Previously the manager has always been very friendly and caring but I'm wondering if she didn't realise I was there.
I don't want to make a big deal out of it but I feel if I say nothing it is condoning her behaviour.
Chook
x