My dad is hospital with a broken leg (broken ribs and other injuries) and moderate AD.He keeps forgetting he has a broken leg and trying to get up. This is going to be a long one as it as much about getting it off my chest as wondering if I expect too much.
He was in first hospital where I felt the care was great. He was then moved to a hospital nearer home and these are the issues I have had:
On arrival at new hospital ward a staff nurse did not come to greet us. A care assistant came over and had no idea what has injuries were and that he had AD. She removed the footrest letting my dads leg drop to which he screeched in pain. The student nurse that had accompanied the ambulance from the first hospital suggested that the staff nurse came over as she was not sure how my dad should transfer from the chair to bed.
The staff nurse (I felt reluctantly) came over and started asking the student nurse if she was related to someone she knew, just ignoring my dad and I.
She then said they had no handling information from hospital one. I stated at hospital one he was 'one to one' as he he tries to move so is a fall risk. They said this was not the case and they would not do this as they did not have staff.
On getting home I called hospital one that told me they had given the new hospital all the information and new hospital was aware he needed one to one monitoring.
In the morning I went in with clean clothes for him - he was crying (first time I have ever seen him cry) because he had been asking for the toilet and staff had ignores him, Staff were in the bay but were not responding to him.
They were still saying he did not need one to one care. I then called about something else later in the day and was told he had fallen 'again'. When I said again they then denied a previous fall. I then demanded one to one support. Eventually after calls to Ward manager, matron and patient experience team he now has one to one monitoring.
So I thought all was going well -
But turn up tonight to find him dressed in a pj bottoms and a body warmer - nothing underneath. I had took the body warmer in, in case the ward was cold BUT he had several pairs of PJs in his draw.
I got him to take the body warmer off and put the PJ top on and he stunk on BO.
I told his staff nurse that I was surprised he not been dressed appropriately or washed. She said that the ward was very busy and not everyone could be showered. She then went on to say dad would change for me but was not complaint with staff there and his behavior was difficult to manage. He is difficult to manage in that he forgets he has a broken leg BUT is is the most polite and co-operative man ever. He had carers at home who all love him and say how good natured he is. At hospital one staff also said he was really friendly and co-operative.
So that leaves me with the question is expecting my dad to be clean, appropriately dressed, safe from falling expecting too much? I dont think these are big things they seem so basic.
My dad has had the most amazing care -ambulance, scans, x- rays and operation (which sounded quite technical - plate and rods in leg) within hours of an accident. The very best of the NHS. It must have cost the NHS a fortune but the basic washing and watching seems to be a struggle. I just dont get it.
He was in first hospital where I felt the care was great. He was then moved to a hospital nearer home and these are the issues I have had:
On arrival at new hospital ward a staff nurse did not come to greet us. A care assistant came over and had no idea what has injuries were and that he had AD. She removed the footrest letting my dads leg drop to which he screeched in pain. The student nurse that had accompanied the ambulance from the first hospital suggested that the staff nurse came over as she was not sure how my dad should transfer from the chair to bed.
The staff nurse (I felt reluctantly) came over and started asking the student nurse if she was related to someone she knew, just ignoring my dad and I.
She then said they had no handling information from hospital one. I stated at hospital one he was 'one to one' as he he tries to move so is a fall risk. They said this was not the case and they would not do this as they did not have staff.
On getting home I called hospital one that told me they had given the new hospital all the information and new hospital was aware he needed one to one monitoring.
In the morning I went in with clean clothes for him - he was crying (first time I have ever seen him cry) because he had been asking for the toilet and staff had ignores him, Staff were in the bay but were not responding to him.
They were still saying he did not need one to one care. I then called about something else later in the day and was told he had fallen 'again'. When I said again they then denied a previous fall. I then demanded one to one support. Eventually after calls to Ward manager, matron and patient experience team he now has one to one monitoring.
So I thought all was going well -
But turn up tonight to find him dressed in a pj bottoms and a body warmer - nothing underneath. I had took the body warmer in, in case the ward was cold BUT he had several pairs of PJs in his draw.
I got him to take the body warmer off and put the PJ top on and he stunk on BO.
I told his staff nurse that I was surprised he not been dressed appropriately or washed. She said that the ward was very busy and not everyone could be showered. She then went on to say dad would change for me but was not complaint with staff there and his behavior was difficult to manage. He is difficult to manage in that he forgets he has a broken leg BUT is is the most polite and co-operative man ever. He had carers at home who all love him and say how good natured he is. At hospital one staff also said he was really friendly and co-operative.
So that leaves me with the question is expecting my dad to be clean, appropriately dressed, safe from falling expecting too much? I dont think these are big things they seem so basic.
My dad has had the most amazing care -ambulance, scans, x- rays and operation (which sounded quite technical - plate and rods in leg) within hours of an accident. The very best of the NHS. It must have cost the NHS a fortune but the basic washing and watching seems to be a struggle. I just dont get it.
