Each year, we ask Talking Point users to give us feedback on their experience of the service, via an online survey.
This year’s survey was completed by 472 Talking Point users (including members and guests). Thanks very much to all of you who took the time to share your views with us.
I'm delighted to say that the survey results are very positive overall: we have maintained - and in several cases improved upon - our previous high rates of user satisfaction.
Key results include:
- 90% of respondents agreed or strongly agreed that Talking Point was a good source of information about dementia. (This figure was also 90% last year)
- 92% of respondents said they would be likely or very likely to recommend the service to others. (This figure was 90% last year)
- 89% of respondents agreed or strongly agreed that they found Talking Point helpful. (This figure was 87% last year)
- 79% of respondents agreed or strongly agreed that Talking Point helped them to feel less isolated. (This figure was 78% last year)
The full survey report is attached to this post, for anyone who is interested in reading more.
If anyone has any further comments or questions about the survey results, it'd be great to hear from you. The best way to contact the team is by emailing talkingpoint@alzheimers.org.uk.
Thanks,
This year’s survey was completed by 472 Talking Point users (including members and guests). Thanks very much to all of you who took the time to share your views with us.
I'm delighted to say that the survey results are very positive overall: we have maintained - and in several cases improved upon - our previous high rates of user satisfaction.
Key results include:
- 90% of respondents agreed or strongly agreed that Talking Point was a good source of information about dementia. (This figure was also 90% last year)
- 92% of respondents said they would be likely or very likely to recommend the service to others. (This figure was 90% last year)
- 89% of respondents agreed or strongly agreed that they found Talking Point helpful. (This figure was 87% last year)
- 79% of respondents agreed or strongly agreed that Talking Point helped them to feel less isolated. (This figure was 78% last year)
The full survey report is attached to this post, for anyone who is interested in reading more.
If anyone has any further comments or questions about the survey results, it'd be great to hear from you. The best way to contact the team is by emailing talkingpoint@alzheimers.org.uk.
Thanks,