My Mom paid everything she was asked to all her working life and still continues to do so. If she had been asked to pay more when working she would have done so and as an honest woman really wouldn't have had much choice.
In return for her hard work the deal was that all the services you have mentioned and the ones you missed out, would be available to her and at the end of her working life she would receive a state pension which would be just enough to live on and if she ever became ill then the NHS would be there to treat her if at all possible.
She was encouraged to save, in whatever form she choose, pension, property or bank to enhance her life in the future and she fully accepted that even that money will be taxed whilst being saved and also when she came to spend it.
That was the deal she entered into.
Now she is ill with Dementia and needs help from the Government and NHS she is told that the rules have changed with not even a
"sorry" for not letting you know sooner.
Because she did all that was asked of her she will now have to pay for all of her care herself. Taxed again just for getting ill.
But she won't be able to get too comfortable, because when that money runs out in a couple of years time the state will then step in and move her somewhere more "basic" and that small private pension that she saved and scrimped hard for, to improve her life in later years, will go to help pay for that.
The deal my Mom entered into has been changed and fortunately from this forum I have learnt that the deal I entered into has also been changed. The more people that know that and realise that there are perfectly legal (and in my view morally right) ways of protecting what you have worked hard for the better.
If I had realised that I could/should have changed the ownership of Mom's house so it was disregarded from her capital I would have done the day I started caring for her. Not for my benefit but too be able to afford to keep her comfortable and have some control of where she lives the rest of her life.
You may not like the way WILLIAMR presents himself but I for one wish I had heard him and others saying the same thing much earlier. I would imagine my Mom wished I had too.
And there really is no need to shout.