They keep leaving a gate open when getting deliveries and seem very uncaring. There's never any acknowledgement that it's their fault and even with him being missing right now, they just don't sound like they care. They don't notice he's gone and when they do, they don't even call me to tell me he's gone missing. I've tried to talk to the care home, social services, CQC, DOLS assessor. No-one ever gets back to me and him going missing is only one of many serious concerns. The sole reason he is there is because he wanders and wasn't safe at home. He was going missing each day but why are the care home being paid hundreds and the same situation is happening?
Has anyone had any similar issues and how did you resolve it?
Has anyone had any similar issues and how did you resolve it?