Today my love was discharged from hospital back to his nursing home. I am glad his infection has cleared and was grateful for the extra hours of visiting, to be with him as his nursing home has been closed to all, since last week. I was not allowed to go with him so I took myself off home when the transport arrived with a plan to do a couple of errands and phone the home after their tea time ( less busy) to check all was well . I came off the phone totally distressed and in floods of tears. It seems when they arrived the 2 big,strong, male attendants with the transport refused to transfer my LO to his bed from the trolley so the care assistants had to take on this role . My husband is a very frightened ,confused , dementia patient willing to fight off anyone who he deems to be manhandling him . Needless to say the transfer was not easy.I was informed the two guys just stood back and waited for their trolley. I have witnessed before trips to and from hospital for my man and all have been smooth and and uneventful . Why? because the transfers have been done with North West Ambulance with their amazing paramedics in attendance ,showing the care, understanding, humour and kindness to my love from the very first moment they clap eyes on him. Today it seems the transport was 'patient transfer' A different outfit altogether. Not much of a step up from RING AND RIDE by our experience. No empathy , no compassion and no Help !. What my husband has gone through these last months has been horrendous , so for this extra trauma today on a simple transfer just broke me and distressed him dreadfully. I don't know why I have put this post on ,I think I just wanted to get it off my chest. Not sure if my anger is overriding my heartache at this moment but the tears keep falling. I cannot even go to see him to give him a love and some reassurance. Oh God ,I hate this .