So I've been trying to order a chair for dad. I finally found one that looks great....but! The company only do kerbside delivery! Which seems crazy. It's a specialist mobility company and they don't even deliver into the property! I can't believe how little they understand the needs of their client base.
I called another company that supply these chairs and to get it delivered into the home would be an extra £120!!! I'm so cross, it feels like taking advantage. I asked the guy on the phone (bless him, he sounded a bit ashamed) how people normally cope and he said that their clients usually have to "hire a labourer" to help them move it.
(I've just realised I started making a cup of tea before I got the call back from the 2nd company and now it's gone cold. Now I'm REALLY annoyed. )
I called another company that supply these chairs and to get it delivered into the home would be an extra £120!!! I'm so cross, it feels like taking advantage. I asked the guy on the phone (bless him, he sounded a bit ashamed) how people normally cope and he said that their clients usually have to "hire a labourer" to help them move it.
(I've just realised I started making a cup of tea before I got the call back from the 2nd company and now it's gone cold. Now I'm REALLY annoyed. )