Hi everybody I’m new here so very sorry if I’m posting a thread that has been covered before ( had a brief look but couldn’t
See anything!)
Both my parents have Dementia of different types and stages but it’s my mums care home that’s concerning me at the moment.
She has been there for about 2 years after being cared for at home by my dad ( and me) until his own diagnosis. We have had lots of problems with the home over the years including sorting out how they manage mums Continance and making sure her personal belongings are accessible ( she had a habit of packing a bag every day!) which they have eventually sorted. These solutions were with the help of a new manager at the home who was obviously keen to please.
With out waffling on (!) the issue now is that Mum is constantly without her hearing aids and/or glasses and/or clean pads or sometimes all 3. There is also a problem with other residents entering her room and removing her belongings ( her glasses went missing last week and have not been found) I’ve addressed this on numerous occasions with the staff and section manager and with the homes management but it keeps happening.
My dilemma now is that mum is actually pretty happy at the home, she no longer packs to leave every day, she is ‘contentedly demented’ and is not at odds with any of the other residents despite their challenging behaviour. Do I now follow up a more formal complaint about the issues mentioned above ( surely she can’t be properly engaged or stimulated without her sensory devises?) or should I just let it lie considering the fact she is generally content?
Any advice greatly appreciated.
S100 x
See anything!)
Both my parents have Dementia of different types and stages but it’s my mums care home that’s concerning me at the moment.
She has been there for about 2 years after being cared for at home by my dad ( and me) until his own diagnosis. We have had lots of problems with the home over the years including sorting out how they manage mums Continance and making sure her personal belongings are accessible ( she had a habit of packing a bag every day!) which they have eventually sorted. These solutions were with the help of a new manager at the home who was obviously keen to please.
With out waffling on (!) the issue now is that Mum is constantly without her hearing aids and/or glasses and/or clean pads or sometimes all 3. There is also a problem with other residents entering her room and removing her belongings ( her glasses went missing last week and have not been found) I’ve addressed this on numerous occasions with the staff and section manager and with the homes management but it keeps happening.
My dilemma now is that mum is actually pretty happy at the home, she no longer packs to leave every day, she is ‘contentedly demented’ and is not at odds with any of the other residents despite their challenging behaviour. Do I now follow up a more formal complaint about the issues mentioned above ( surely she can’t be properly engaged or stimulated without her sensory devises?) or should I just let it lie considering the fact she is generally content?
Any advice greatly appreciated.
S100 x