You know the Mental Capacity Act now has a criminal offence of neglect or abuse of a person who lacks capacity. I have to feel that this comes firmly in this category.
Hi Elainedear alfjess.it's appalling i know.The home will recieve a copy of the complaint and investigated,but CSCI are obliged to maintain confidentiality.
Hi JenniferI'm a bit confused Alfjess. You're in Scotland, no? So this home would be searchable via the Care Commission rather than the CSCI. And the Care commission actually lists complaints on their website by home. Which the CSCI does not (why not I don't know). So I think I'd be asking the NHS WHY they didn't know this - surely it's their responsibility to make basic checks before block booking beds? I suppose what has happened is this is a long-standing contract and they don't go back and check for up-to-date details.So (if you feel like taking the further) I would be asking why they don't keep closer tabs on what I suppose could be classed as their "suppliers".
I'm slow but I get there in the end - with a bit of help anyway
Mind you, from that news report, you can see why they wouldn't inform them - it would appear that the contract has no performance standards. I sometimes wonder exactly who writes contracts like that - I swear, a mariginally trained monkey could do a better job of ensuring that there are checks and balances.