I got a well-respected local firm to do LPAs and wills for my parents a couple of years ago. Since my dad died we have found out they did not do what they were supposed to and as a result, we stand to lose a lot of money.
They have verbally admitted that they did not complete their paperwork but we have nothing in writing. The latest letter from them suggests we pretend that everything is OK and hope that no-one notices it is not.
This puts the onus and stress back on us as a family as we'd be always waiting for the call saying we had deliberately misled people. It also means that they do not have to sort out their error.
I plan to get a second opinion but of course this will cost money and have to come out of my father's estate. Are other solicitors willing to take on rival firms? Will it be too costly to us to pursue it? I used a solicitors so that this could not happen and here I am still pulling my hair out.