Telephone

[marksmiles]

My parents have the same BT contract line that they have had for 20 years+
It is rarely used for outgoing calls, possibly less than 10 calls every quarter.

Their bill is £45++ / quarter and I would like to do something about it. I am reluctant to cancel the landline contract entirely, it seems to me something of a safety line and I do have no wish to encourage a further withdrawal from the world. But I would like to reduce this expensive overburden.

They do not require internet services.

[jeany123]

The line rental for BT is £10.75 per month I don't see why they should pay much more than this if they make so few calls .could you change there call plan, the bottom one on this link seems suitable ,

http://www.productsandservices.bt.co...dTDG_broadband


Jeany

[Contrary Mary]

Hello

Many years ago my mum was in the same position and in those days there was something called the "light user scheme". I had a look at the BT website and there now seems to be something called "BT Basic" but it only applies to people on benefits. Other than that, I can only suggest the option 1 rental as that must have the smallest allowance for calls.

On another point to do with phones, I have an elderly friend who was without a phone for three days due to a major problem in the area. Of course, this meant that her careline wasn't working either BT seems to have something called "Priority fault repair service". Just wondered if anyone had experience of this.

[marksmiles]

Hello

Many years ago my mum was in the same position and in those days there was something called the "light user scheme". I had a look at the BT website and there now seems to be something called "BT Basic" but it only applies to people on benefits. Other than that, I can only suggest the option 1 rental as that must have the smallest allowance for calls.

On another point to do with phones, I have an elderly friend who was without a phone for three days due to a major problem in the area. Of course, this meant that her careline wasn't working either BT seems to have something called "Priority fault repair service". Just wondered if anyone had experience of this.

Good comments thanks, yes light user scheme replaced. Another example where it doesn't pay to have been careful with your money and credit all your life, if you are from that rather proud older generation who is more principled, you are affectively penalised and you cross subsidise those who "partyed" their money away.

[Saffie]

Could you perhaps investigate another provider?

[jenniferpa]

I was thinking the same as Saffie. A good staring point might be http://www.moneysavingexpert.com/pho...me-phone-calls