This evening while visiting Dad I witnessed something that made me feel uneasy and a little upset.
There's a resident (I'll call her Mary), who is very elderly and I would hazard a guess to say she has quite severe dementia. Mary is physically able to shuffle about but is very hunched over and her little eyes are very wrinkled and I think this affects her vision as I've often redirected her away from imminent walls etc.
I was behind her with Dad while she was shuffling down the corridor, hunched over, head down.
a young female carer was walking towards Mary, Mary couldn't see her, I don't think she hears well either. The carer then blew very hard into Mary's ear, for no reason whatsoever and suggested they have a race.
It frightened Mary. She made a loud whimpering noise, the carer laughed and just walked right past her, no regard for Mary's journey down the corridor, no patience while she shuffled on whimpering.
It made me feel I needed to protect Mary, so I helped her on her journey and she used my arm to steady herself.
Am I being silly? I feel like reporting it.
I've also seen this same carer totally ignore residents when they've spoken to her while she was supposed to be supervising them in the garden. She just sat on a wall texting, looking up every now and again.
These are the only things in 6 months that I've seen that I felt wrong and both with the same carer. I visit every other day at various times.
Opinions please x