Mental capacity and banking
byon 28-04-2012 at 11:43 AM (522 Views)
I have presented a newly registered EPA to my mother's bank simply requesting that all correspondence be sent to me henceforth.
The bank's response has been to close her bank accounts, open a new account designated for me as Attorney, and to require the destruction of existing cheque books and bank cards. Effectively they have disenfranchised my mother and removed her access to her own money.
My mother has not yet lost total mental capacity and wishes to be able to write cheques and pay bills. She will be devastated to find that she no longer has any control over her money. She is highly functioning, lives alone, cooks, washes, goes shopping etc etc.
Court of Protection booklet states that personal control over money is a private issue between Donor and Attorney.
Can the bank disenfranchise my mother in this way if it is not what we both want?