Welcome to Talking Point - Alzheimer's Society's online forum.
Talking Point is an online support and discussion forum, for anyone affected by dementia. It's a place to ask for advice, share information, join in discussions and feel supported.
If you would like to join a discussion on the forum or start a new one, you will need to either register or log-in (you can log-in by clicking on the box at the top right of the main forum).
If you need help using Talking Point, please take a look at our Help videos or main Help section.
Talking Point is kindly funded by Santander.
I have presented a newly registered EPA to my mother's bank simply requesting that all correspondence be sent to me henceforth. The bank's response has been to close her bank accounts, open a new account designated for me as Attorney, and to require the destruction of existing cheque books and bank cards. Effectively they have disenfranchised my mother and removed her access to her own money. My mother has not yet lost total mental capacity and wishes to be able to ...
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